A Powerful Tool for Field Technicians

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This module enables your technicians to work independently with instant access to service calls and assigned tasks. With comprehensive documentation at their fingertips, they have all the information needed to complete their work efficiently. Service reports, signatures, photos, invoicing, and payments can all be handled directly on-site, enhancing service quality and responsiveness.

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Ce module est disponible et prêt à être utilisé dans l'application suivante : Qano TEC

Fonctionnalités

Tous nos processus sont entièrement bâtis sur mesure selon vos besoins, voici quelques fonctionnalités que nous pourrions adapter à vos opérations

General Features

- Display of jobs on a map and by list
- Display of priorities
- Procedure guide
- Directions using Google Maps
- Customer notifications by email and/or SMS

Service Reports

- Depending on the type of intervention, the technician will be redirected to the appropriate report, which will then await validation
- Once validated, depending on your settings, the report can be sent automatically to the customer by email and/or SMS

Invoicing and Taking Payments

- The technician can create an invoice, with rates automatically adjusted according to the type of customer and the area served
- Depending on the customer's requirements, the technician can take payment directly on-site

Timer

- Several types are associated with an hourly rate, enabling you to assess your human resources costs per project
- Automatic calculation of the duration of the intervention using geolocation or manual triggering
- Each activity can be assigned an estimated time
(beginner and expert)
- Creation of an automated timesheet with a summary by type for each project

Reports

- Reports by technician measuring timesheets by project
- Profitability based on what has been invoiced
- Cost management (POD)
- Daily report with profit estimate per completed project
- Objectives by period and by technician

Automatisez vos opérations

Laissez-nous simplifier vos processus.

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